Booking & Courtesy Policy | Caroline Novak

I understand that plans may change. However, each booking requires time and careful preparation, including private communication, scheduling, and arrangements made specifically for you.

Booking & Deposit

A booking is confirmed only once the deposit is received. Deposits may be settled via bank transfer to my UK business account, credit/debit card Stripe payment link, or in a form of Selfridges voucher sent to my email.

All deposits and payments prior to our date are non-refundable, as they reserve time set aside exclusively for you.

Should you choose to settle the remaining balance in cash once we meet, it is expected to be done promptly within 10 minutes of my arrival, without reminder.

Cancellations & Rescheduling

If you notify me at least 24 hours before the scheduled start, I am happy to offer a one-time reschedule, provided the new date takes place within 30 days.

Your deposit may be transferred to the new date but cannot be refunded.

Changes or cancellations made within 24 hours result in the deposit being forfeited, and a new deposit is required for any future booking.

In exceptional circumstances, any flexibility offered remains at my discretion.

Late Arrivals

Arrivals over 15 minutes late may result in a shorter appointment, depending on my availability and existing commitments.

Full time cannot be guaranteed, and no extensions or refunds will be offered.

Screen Name & Privacy

Your health, safety, and privacy, as well as mine, are my highest priorities. For this reason, I am selective about whom I spend time with.

In cases of any doubt, I may request that you verify your identity or provide references from another established companion. This measure is particularly important for bookings in higher-risk countries or for arrangements involving travel.

All information shared will be treated with the utmost discretion and respect.

Health & Environment

As a high-end companion, I prioritise my health and expect the same from those I meet. I will only accept appointments with clients who are in good health, this includes both general wellness and intimate health. For example, I would not meet someone who has a cold, though I trust this goes without saying.

Regarding the environment of our meetings, I provide only the highest standards. I offer incalls in my own sophisticated home, as well as bookings in five-star hotels worldwide when I tour. If you invite me to your location, it must be a five-star hotel or a higher-rated four-star if necessary. If securing such accommodations is not possible, I would prefer that you visit me at my incall. Visits to private residences are always at my discretion. For travel arrangements, all travel arrangements must include a business class flight.

Punctuality Policy

Punctuality is very important to me, as late arrivals may disrupt my entire day and carefully planned travel schedule. In certain destinations (particularly India) late arrivals have unfortunately been a recurring issue.

Please note the following policy:

If you arrive more than 30 minutes late, your booking time will be reduced accordingly, and it is at my absolute discretion whether I decide to offer a full duration/different date or not.

As a reminder, I do not accept bookings starting after 10:30 p.m. This is a personal preference, as I am an early riser and do not enjoy leaving home late at night. This boundary allows me to maintain my health, daily routine, and personal safety.

Last-minute appointments

Acceptance of last-minute appointments is entirely at my absolute discretion. In most cases, I am unable to accommodate them, as my schedule is usually booked up to two months in advance. When I am on tour, I typically depart with around 80% of my availability already reserved with my returning clients.

For this reason, I strongly encourage you to book in advance and organise your time accordingly. Planning ahead ensures we both arrive relaxed and able to enjoy the experience fully.

Fly Me to You Appointments

When you decide for a FMTY at a foreign destination, it goes without saying that all my travel & accommodation expenses must be fully covered.

Travel & Flights

A business class ticket is required for all long-haul travel outside of Europe. Within Europe, business class is not required but always appreciated, as I like to arrive well-rested, refreshed, and with minimal hassle.
The process of booking flights goes as follows: you provide the travel dates, I select the most suitable flight and share the times and costs with you, you transfer the funds for my travel costs & deposit for the booking, once the funds are received, I book my ticket.

Accommodation

I am happy to share a room or stay separately, depending on your preferences, arrangements, or privacy requirements.
I stay in a minimum of high-quality four-star hotels or above.
Of course, everything can be discussed individually on a case-by-case basis, but this serves as general guidance for you to understand what I like and expect. Special occasions or atypical destinations (such as skiing in the Alps or a boat trip) may have different accommodation standards, and that is absolutely fine. Please note this is a general outline and suggestion; if your plans are unique, we can arrange everything individually.

Minimum Booking Guidelines

Below is a general guide for FMTY bookings:

Within Europe:
I am happy to travel within Europe for a minimum booking of four hours (my ‘Dinner Date’ rate of 3,000 GBP) + travel & accommodation costs. For example: I can travel to Paris in the morning to have a dinner date with you. I stay the night in a hotel on my own and return to London the following morning.
Outside of Europe:
All travel outside of Europe requires a minimum of two nights (my ‘A Weekend Away’ rate of 7,000 GBP) + travel & accommodation costs.

By confirming a booking, you acknowledge and agree to these terms, which are designed to ensure clarity, discretion, and a refined experience for both parties.